DDNS and Viscosity problem

MarkOpen

Hi,
I downloaded the OpenVPN VM (Ubuntu base), configured the server via GUI and I am able to connect through the client.

If in Hostname or IP Address I enter my DDNS (xxx.dlinkddns.com), the client cannot connect via Viscosity on the MACbook.

How can I correctly set the parameters to be able to access with DDNS on Viscosity? (I can only log in by setting the public IP).

I state that through the OpenVPN client app I can also access through DDNS.

Thank you

TinCanTech

MarkOpen wrote I downloaded the OpenVPN VM (Ubuntu base)

From where ?

chilinux

The problem appears to be that the DDNS service you are using is discontinued.

The announcement for this is available here:
https://eu.dlink.com/uk/en/support/dlink-ddns

If you don't want to have to click on the link, here is the entire web page:
"D‑Link DDNS
D‑Link Dynamic DNS (dlinkddns.com) service terminated on July 2nd, 2020.
The D-Link Dynamic DNS (dlinkddns.com) service has been terminated on July 2nd, 2020."

A reddit thread has a copy of the text of the email that Dlink sent to some customers:
https://www.reddit.com/r/d_link/comments/gmnlz7/dlink_dynamic_dns_dlinkddns_discontinued/

The email was a little more verbose than the support web page but the end result is the same.

Some dlink products might allow you to choose a different DDNS service provider than the one they terminated. You may need to update to the latest firmware to get those options.

Technically D-Link and how to make it function with DDNS is outside of the scope of OpenVPN Access Server. For further help, you should take a look at their own forums here:
http://forums.dlink.com/

MarkOpen

Thanks for the reply, but the DDNS service is regularly active and I use it through the openVPN client application, TunnelBlick, etc.
The problem is manifested only by using Viscosity