AWS Marketplace us-east-1 servers license issues

bthurber

Our OpenVPN Access servers are all AWS Marketplace with 10 users. This morning both of our servers in us-east-1 are reporting only 2 user licenses. The servers in us-west are fine (they show 10 users). Is there something wrong on the OpenVPN licensing validation end today?

The Johan

Hi. There was a momentary issue inside of Amazon's own systems that caused a failure in that region for some instances. We got on it right away with Amazon and it should already all be resolved. I think this explains why you had this problem. Another possible cause of the problem could be a firewall setting but since this happened at exactly the time this problem with Amazon happened, I think it was that. Sorry for the trouble.

bthurber

Working fine now. Thank you for the reply.

bthurber

This issue appears to be happening again in us-east-1 at the moment (both avail zones). Logs show the following for a server that is a 10-user AWS Marketplace licensed server:

AS auth failed, CLI:LICENSE: Access Server license failure: maximum concurrent_connections exceeded (2)'

Note our servers in us-west-2 are fine (showing 10 users)

SandroPaling

Hi there! This is a known issue with the OpenVPN licensing validation servers. There is currently no estimated resolution time, but the team is working on it, as I know. In the meantime, you can try restarting your servers or contacting support for more help. You might also find interesting how to pass salesforce AppExchange security. Here's a useful salesforce security review. I hope it will help you improve your skills! Let me know if you encounter any difficulties! All the best!