Cannot log into Access Server/Server not getting IP

veticatech

I am trying to diagnose what is going on with my Access Server.

It's running on a Hyper-V, when I put my credentials in, it appears to take it but then goes right back to login.

The server also appears to not have an IP anymore out of nowhere.

Gif of what is happening:

justinopvn

Are the web services up? Do you happen to have backups of configuration databases? How about ssh? Do you have that access available?

If you have backups you can launch a new one and then restore from a backup:
https://openvpn.net/vpn-server-resources/migrating-an-access-server-installation/#Restore_backup_to_the_new_server

If you can ssh in, restarting the openvpnas service may resolve this, it is really difficult to tell what is wrong with just this. If not possibly rebooting the entire server.