In your thread [1] you state "using openvpn connect 2.7.1.101" which is supported by
OpenVPN Access server team, please contact them.
Support:
https://openvpn.net/portal/login/#/modal-support
[1]
https://forums.openvpn.net/viewtopic.php?f=15&t=29088&p=87587#p87587