judith
I have an account with WatchUKTV through Open VPN
It has all been working fine for months. Now suddenly at the moment when I go to OpenVPN and try to open it just says WAITING FOR SERVER all day long and won’t connect. When I go to WatchUKTV website it just shows a full page that says THIS ACCOUNT IS SUSPENDED, contact your hosting provider for more information.
I paid my subscription in full in January so I don’t owe them money or anything.
I don’t know who my hosting provider is - would it be OpenVPN? When I try to log into OpenVPN it keeps saying my email address or password are incorrect- so I can’t speak to them or get on their website either.
It is SO FRUSTRATING- how can I get to talk to someone?
I’ve tried sending emails to WatchUKTV to ask for help & they sent me a reply saying that my quiery was ticket number......and that they’d reply to me soon but they have not replied.
HELP PLEASE!
Judith
TinCanTech
OpenVPN does not provide any such services.
judith
Do you mean that OpenVPN would not be my service provider?
TinCanTech
Openvpn is definitely not your service provider.
judith
Thank you so much - it’s very helpful for me to know that.
judith
Do you happen to know what I can do to make it work when I go to OpenVPN and it just buffers for hours saying WAITING FOR SERVER ? I did have that problem before but I can’t remember what I did to make it work.
TinCanTech
Google has Artificial Intelligence now .. maybe you could try that.
ordex
I quickly checked WatchUKTV for you and it seems that they are just gone.
At least the website is definitely gone. This is why you get the "THIS ACCOUNT IS SUSPENDED" message.
It is not your account being suspended, but it's WatchUKTV's service that has been blocked by the hosting company.
judith
Thank you so much for going to that trouble! Would my hosting company be Orange who I have my internet through here in France? Or would it be the hosting company who supports WatchUKTV?
amit-kumar
yes this happens sometime , I had a same issue I searched many article and also asked for cloud flare to help but nothing was solved then i just go through an article from Arzhost which really helped me you can read the article by just one https://arzhost.com/blogs/this-account-has-been-suspended-contact-your-hosting-provider-for-more-information/
