Robbieboy wrote
Posted in error to this section
This is the correct section for you post ..
Robbieboy wrote
I have moved the question to Forum and Website Support section
That is the wrong section for your post ..
You question is:
Robbieboy wrote
Hi everyone,
I'm new to this forum, and hoping for some help in relation to a frustrating Openvpn/Windows 10 issue.
I specifically chose the VPN company I subscribe to because they are one of few VPN companies whose product enables me to bypass geo-blocks on a specific website (the website in question being a streaming video platform, similar to Netflix etc). This particular streaming video platform offers live streams of the English Premier League football which I follow very keenly.
It was a convoluted process setting this all up, and I had to get a particular credit card which would be accepted without questions about which country I live in. Unfortunately I was plagued by buffering from the get go, and decided to get a new Windows 10 PC (not solely for the live streams of EPL, but it was definitely a factor).
Once the new Windows 10 PC was set up, I tested out my live streams and was overjoyed to find that I could get them with no buffering whatsoever and cast to my TV in glorious HD. Then, just as soon as the party had started it stopped. The next time I watched a live stream, it buffered. Not heaps, but enough to tarnish my enjoyment. I thought maybe my PC needed just a little help, and downloaded a software program to speed up and stabilise my system. Coincidentally or not, the next time I tried to watch an EPL live stream it buffered constantly. And the time after that, the openVPN software stopped working and I got the dreadful "this content is not available in your country" message.
So that's where it's at presently. I tried all manner of changes to settings, system restore, and no doubt other things which I've now forgotten (all of which was probably ill-advised, as I don't know what I'm doing). I've had a computer tech in who has tried all manner of things to get it working, to no avail (and it's cost me plenty). The tech reckons there is a compatibility problem between the OpenVPN software and Windows 10. The VPN company says there is no compatibility problem between the software and Windows 10, and added (rather unhelpfully) that they have hundreds of users using Openvpn successfully with Windows 10 PC. I even had one of the VPN companies techs remotely access my PC to try to try to fix the problem, and he gave up in frustration.
So I would be ever so grateful to anyone who can help. I love my EPL and was jubilant when it streamed so beautifully at the start, and I was crushed when the problems started. It goes without saying that I would be very, very grateful to anyone who can help me fix this (please bear in mind that you will need to be patient with me, and offer up suggestions/solutions easy for me to understand. I claim no level of expertise with this stuff0. Thanks to anyone who can help.
