can't setup login on main website

71merlin

Tried to make an account so I can buy a licence on the main website. It didn't send me an email initially.

now, if I try to log back in, it sens a confirmation email - clicking the link in the confirmation email ( https://openvpn.net/index.php?option=com_comprofiler&task=confirm&confirmcode=&Itemid=750 ) results in the message:

You are not authorized to view this page!
You need to log in.

So, how can I confirm my account if I'm required to log in to confirm it -- catch 22 problem.

TinCanTech

For Access Server go here:
https://openvpn.net/index.php/login.html

71merlin

I got to that URL and log in. a popup comes that says:

Your registration process is not yet complete! Please check again your email for further instructions that have just been resent. If you don't find the email, check your spam-box. Make sure that your email account options are not set to immediately delete spam. If that was the case, just try logging in again to receive a new instructions email.

And a few moments later I receive an email that gives me a link to click on, whic his: https://openvpn.net/index.php?option=com_comprofiler&task=confirm&confirmcode=&Itemid=750

i click the link and the openvpn site says:

You are not authorized to view this page!
You need to log in.

you see the problem?

[deleted]

I asked our support guys to have a look at this thread.

justinopvn

Hello,

Justin here at OpenVPN Support. Sorry that you are having trouble setting up your account on openvpn.net - I can definitely help you with that.

I will need an email address though, can you post it here?

TinCanTech

justinopvn wrotecan you post it here?

Is that wise ?

Perhaps sending an email to help@openvpn.net would be more appropriate.

justinopvn

Yes I believe support@openvpn.net will reach me.