sazandora Please forgive me if this issue is well known; I have spent quite a large amount of time Googling with no clear result. As simply as I can put it: The service always starts, usually with the error shown below. The connection to the host is usually up (ping by address works) When I cannot ping the host I can usually 'fix' it by restarting the service The connection to the host is periodically lost, and can always be restored by 1 (or more) restarts of the service Platform is: Windows 8.1 (32 bit) running on DELL Venue 8 Pro Tablets OpenVPN (2.3.3) Server running on Windows Server 2012 Untangle Client running as a service from an admin account Configuration file (built by the installer I think): client resolv-retry 20 keepalive 10 60 nobind mute-replay-warnings ns-cert-type server comp-lzo verb 1 persist-key persist-tun explicit-exit-notify 1 dev tun proto udp port 1194 cipher AES-128-CBC cert keys/sanilac-STC-Tablet-12.crt key keys/sanilac-STC-Tablet-12.key ca keys/sanilac-STC-Tablet-12-ca.crt remote 107.214.73.229 1194 # public address remote 192.168.1.2 1194 # static WAN 1 ------------------------------ A typical log file: Thu Sep 24 09:41:07 2015 OpenVPN 2.3.3 i686-w64-mingw32 [SSL (OpenSSL)] [LZO] [PKCS11] [IPv6] built on Apr 9 2014 Thu Sep 24 09:41:07 2015 UDPv4 link local: [undef] Thu Sep 24 09:41:07 2015 UDPv4 link remote: [AF_INET]107.214.73.229:1194 Thu Sep 24 09:41:09 2015 [server] Peer Connection Initiated with [AF_INET]107.214.73.229:1194 Thu Sep 24 09:41:11 2015 do_ifconfig, tt->ipv6=0, tt->did_ifconfig_ipv6_setup=0 Thu Sep 24 09:41:11 2015 open_tun, tt->ipv6=0 Thu Sep 24 09:41:11 2015 TAP-WIN32 device [Local Area Connection] opened: \\.\Global\{5B60501E-41E5-4D98-B6EB-6F5E440AE155}.tap Thu Sep 24 09:41:11 2015 Notified TAP-Windows driver to set a DHCP IP/netmask of 172.16.227.74/255.255.255.252 on interface {5B60501E-41E5-4D98-B6EB-6F5E440AE155} [DHCP-serv: 172.16.227.73, lease-time: 31536000] Thu Sep 24 09:41:11 2015 Successful ARP Flush on interface [10] {5B60501E-41E5-4D98-B6EB-6F5E440AE155} Thu Sep 24 09:41:16 2015 Initialization Sequence Completed Thu Sep 24 09:41:16 2015 Start net commands... Thu Sep 24 09:41:16 2015 C:\Windows\system32\net.exe stop dnscache Thu Sep 24 09:41:19 2015 C:\Windows\system32\net.exe start dnscache Thu Sep 24 09:41:19 2015 ERROR: Windows ipconfig command failed: returned error code 2 Thu Sep 24 09:41:19 2015 C:\Windows\system32\ipconfig.exe /flushdns Thu Sep 24 09:41:19 2015 C:\Windows\system32\ipconfig.exe /registerdns Thu Sep 24 09:41:22 2015 End net commands... Thu Sep 24 16:19:59 2015 [server] Inactivity timeout (--ping-restart), restarting Thu Sep 24 16:19:59 2015 SIGUSR1[soft,ping-restart] received, process restarting Thu Sep 24 16:20:01 2015 UDPv4 link local: [undef] Thu Sep 24 16:20:01 2015 UDPv4 link remote: [AF_INET]107.214.73.229:1194 Thu Sep 24 16:20:04 2015 [server] Peer Connection Initiated with [AF_INET]107.214.73.229:1194 Thu Sep 24 16:20:06 2015 Preserving previous TUN/TAP instance: Local Area Connection Thu Sep 24 16:20:06 2015 Initialization Sequence Completed Thu Sep 24 16:20:06 2015 Start net commands... Thu Sep 24 16:20:06 2015 C:\Windows\system32\net.exe stop dnscache Thu Sep 24 16:20:09 2015 C:\Windows\system32\net.exe start dnscache Thu Sep 24 16:20:09 2015 ERROR: Windows ipconfig command failed: returned error code 2 Thu Sep 24 16:20:09 2015 C:\Windows\system32\ipconfig.exe /flushdns Thu Sep 24 16:20:09 2015 C:\Windows\system32\ipconfig.exe /registerdns Thu Sep 24 16:20:12 2015 End net commands... Any assistance would be hugely appreciated; please let me know what important information I have omitted - the Untangle installation is pretty much a black box from my perspective; it is maintained by the IT admin of our client. Thanks in advance, Chris Hough
Traffic This Forum does not provide support for Untangle. sazandora wroteit is maintained by the IT admin of our client.Your next step is to contact the IT admin.