Cannot pass connectivity test

veryoldgd

Hi,

I installed OVAS on my CentOS 7 home server and I think I configured my router to forward the ports correctly(943/tcp, 1194/both, 443/tcp), as well as my firewall setting on the server side(I have experience setting up Apache and Plex server so I think I have done this part right). I installed with the instruction from the official document, it installed without problem and I am able to access the web admin UI.

However I cannot get it pass the connectivity test. It reports this error: "Could not connect to the test server on the Internet." I have tried the Host Name with my router's IP, my home server's IP(the 192.168.x IP) and my home server's machine name, none worked.

I was doing the test from another machine in the LAN, then I decided to try this from outside the LAN. So I grabbed my phone and went on mobile network, entered the domain name of my server(which would point to my router's public IP): https://mydomainname:943/admin, I was able to see the web UI and log in and see the initial status page. However as soon as I click on any of the links in the navigation bar, I got kicked back to the admin log in page and for some reason the page would not load CSS(I can tell this because the page layout was just not right) or the OpenVPN logo(was an X), not even after refreshing many times. I had to kill the browser then reopen it to see the page being displayed as it should. Of course if I then log in and click on a link...you know.

I tried to access the web UI with both domain name and public IP, results were the same. If I access the web UI from LAN, I can change the settings and etc, and when I run connectivity test, it will give me that error.

My OVAS settings are all default. SELinux is off.

Any idea what went wrong? Thanks in advance!

The Johan

Unfortunately CentOS 7 is a little different - Access Server may require extra software before it can function properly. For example the package net-tools may be required.

For Access Server support though you should contact Access Server support at www.openvpn.net > sign in > support.

Also note that the connectivity test is a tool to test things, it is not a 100% definite "yes" or "no" answer. We encounter situations where the connectivity tests won't work, but the OpenVPN systems works fine. This can have something to do with firewalls, certain locations where certain traffic is blocked (China, Iran, Syria, UAE, etc). The real test is connecting an openvpn client to it and getting a working connection going.