I'm sorry if this is posted in the wrong (sub)forum, but I'm out of options right now.
Support for Access Server is on
www.openvpn.net > sign in > support.
We have a Open VPN server and multiple clients. The clients connect successfully to the VPN server, no matter where they are in the world. They get an IP from the Access Server and from the VPN server I can successfully ping the clients. However, from the clients I can only send one ping to the server, the other pings get a Destination Host Unreachable. If I then cancel the pings, and do the same test again, I won't even get the one ping I got before. I then have to reboot the client.
Without knowing the configuration I'd hazard a guess that there's a routing loop or routing problem somewhere.
I must ask that you contact Access Server support in the support ticket system on
www.openvpn.net > sign in > support to get support for this issue.