Paid support (purchased license), hours open ?

Fatboy40

I've looked on the main website but cannot find the info I require, can a representative of 'OpenVPN Technologies, Inc.' please confirm the days and hours that paid for support is available, e.g....

Monday to Friday - 9.00 am to 5.00 pm EST

... so that we're all aware of when support representatives are available and replying to support tickets.

Thanks.

Fatboy40

Whilst I await a reply to the 1st post is anyone aware of any business based in the UK that can provide paid for OpenVPN support ?.

Fatboy40

Traffic wrote
Fatboy40 wroteOpenVPN Technologies, Inc.' please confirm the days and hours that paid for support is available
You may have more luck on the official support site for Access Server:
https://forums.openvpn.net/topic15648.html

Hi,

I have a support ticket open with them, only I've had no answers from them for aroudn 24 hours 🙁

Thanks.