hi,
I am having trouble with my access that is causing my user to be added to the "deny list".
yesterday "something happened" that caused my user to be "denied" and the log shows: AUTH: Received control message: AUTH_FAILED,DENY: user in deny list. I did learn from my new york.ovpn file that the user was
p.mundorff@comcast.net.
today, I obtained a new new york.ovpn file and this time the user was
paulmundorff@comcast.net. my connection was fine and my ip address was 107.161.163.31 (assigned from 5.5.92.177). I started a download of some software and during the download my connection failed and again my user was denied.
can you help me have both of these users removed from the "deny list" ? second, can you explain why I am having these problems ?
many thanks
