Manumanu
Hi Guys,
newbie so not sure if i'm posting in the right place.
I tried installing openVPN lately for some tests (version openvpn-install-2.3.4-I002-x86_64) on my Windows 7 64 bits. EVerything seemed to be smooth.
I couldn't connect to the VPN I wanted but that's not my main concern right now.
My main concern is : I couldn't remove the two TAP Windows Adapters V9 that appeared ! No way. Tried going to the network center and removing them : the "remove" option is greyed out in the right click menu and if I simply hit "SUPPR" windows pops an error window saying it's impossible to remove the connection. I tried using the device manager. I click the remove button, windows asks for confirmation and then nothing happens. Hwever I can deactivate and reactivate the connections !
I tried uninstalling and reinstalling openVPN and tap to no avail. I searched the internet, but none of the solutions I read were of any use to my case.
Any ideas ?
Many many thanks in advance !
Manumanu
Hi debbie,
yes this is one of the pages I had a look at. Unfortunately nothing described here worked for me. Neither the devcon.exe line command nor the device manager.
Another problem is that when I open the properties for the Tap adapters I have nothing seems to be installed : no TCP/IP protocol, no nothing... And when I try to install something, it just tells me it's impossible.
Can't for the life of me understand what's gone wrong and how to fix it.
Many thanks for your kind help at any rate 🙂 Hope we'll be able to find a solution
Manumanu
Hi Guys,
nobody else has any idea ?
I'm really stuck here with these two tap adapters that I can't seem to either use or remove.
1) tried uninstalling from the network page but I didn't even have the option
2) tried removing from the device manager, all I get is that windows asks for confirmation that I really want to remove the tap windows adapter and then nothing happens
3) tried removing using devcon.exe (the one included in the TAP directory) and all I get is "remove failed" even if I run it as admin.
I'm really completely at a loss here as to what to do and I have read countless posts on the internet about problems with windows 7 64 bits.
Thanks fellows for anyone who might have an idea !
Cheers
Manumanu
Hi Guys,
since nobody seemed to care or be able to help, I figured the solution for myself using the help of some of Netgear's fantastic tech team. So for those of you who have the same problem, here is what worked for me :
1) apparently this is caused by a problem in user permissions for some registry keys so
2) open regedit as administrator
3) go to : HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E972-E325-11CE-BFC1-08002BE10318}
4) you should see some subfolders with numbers starting from \0000 to \00XX depending on how many network cards you have installed
5) check that you can open ALL of them. Normally some of them should not open and send an error window saying you can't open because you don't have the rights : "00XX cannot be opened. An error is preventing this key from being opened. Details : access is denied"
6) right click on the faulty key and click "permission". You should have a warning popup window saying that "You do not have permission to view the current permission settings for \00XX but you can make permission changes"
7) Click OK and now you're almost there
8) Click advanced
9) Then go to the Owner tab and change the owner to "Administrators" and click apply
10) then click OK to go back to the previous window and you need to change the permissions now to match those of the other registry keys that can be opened. In my case it required adding four permissions
System -> Full Control
Administrators -> Full Control
Users -> Read
CREATOR OWNER -> Special (default)
11) click apply and go again to the "advanced" window and to the owner tab
12) tick the tick box to replace the child's owner settings and click apply, then go to the Permissions tab and tick the "replace all child object permissions with inheritable..." and click apply
You're done ! Reboot and test 🙂
If anything is still not working you might have forgotten some permission or ownership for some subfolder (happened to me once) so just check again ALL the folders and subfolders of the registry key.
Cheers
