Client connecting, but unable to use LAN-side services

itc

I have a problem. The company uses OpenVPN to allow remote workers to tunnel to the intra and use local resources but I'm unable to for example mount the file server while on VPN.

The connect-to-line is the same as when I'm actually on the LAN ( smb://xxx.yyyy.zzz.xxx/directory ), xxx.yyyy.zzzz.xxx responds to ping so I know the VPN is working.

What could be the cause of something like this? :?:

itc

I am the tech support. 🙂

If the network drive is available when onsite and not when on VPN, that does seem like a VPN issue to me.

Logically, to a newbie anyway.

itc

Thanks. I figured out the problem. The DHCP server on our end deals the IP addresses based on client mac address. Because the client mac was unknown the client was dumped into the "guest pool".

I've spent a few hours googling and I can't for the life of me figure out how to get the mac address for the tun0 interface (client has OS X).
I know this is a client-side issue now and not a server side one, but if someone has an idea it would be greatly appreciated.

ifconfig -v tun0

only returns

tun0: flags=8851<UP,POINTOPOINT,RUNNING,SIMPLEX,MULTICAST> mtu 1500
	inet xxx.xxx.xxx.xxx --> xxx.xxx.xxx.xxx netmask 0x00000000 
	open (pid 80320)

and tun0 does not show up under interfaces in Network Preferences.