Hi guys,
I have a very strange problem that it seems the support guys at PrivateInternetAccess.com can't solve either.
I bought PIA and tried installing it on my win7 ultimate x64 system and it kept failing. In the end I diagnosed it to the TAP drivers were not installing correctly.
In the device manager I see 11 "unknown devices" that are the Tap devices. I can not delete them. When I try "update diver" I get "access denied".
I have tried issuing this command and trying again but without a reboot. Not sure if I need a reboot for this to work.
bcdedit -set loadoptions DISABLE_INTEGRITY_CHECKS
From PIA I get this response. I have been through all these and can find no reason why I can't remove the devices so as to try a reinstall.
Would anyone else out there have seen this problem before? The TAP install failing on win7 ultimate x64, getting a number of unknown devices that you can then not remove and not update that at the tap devices?
Anyone know a post on how to fix this problem? I can't be the first one to see this given how many machines Openvpn is installed on, right?
Thanks in advance.
Peter
Thank you for contacting us.
To resolve issue with the TAP Adapter, please use the following resource to remove any old installations of the TAP driver.
http://community.openvpn.net/openvpn/wiki/ManagingWindowsTAPDrivers#Debugginginstallationproblems
Additionally you may need to use this resource to disable the digital signature enforcement
http://social.technet.microsoft.com/Forums/windows/en-US/9b6eee60-855d-47cc-9927-acae3fb6f971/permanently-disable-driver-signature-enforcement-on-win-7-x64?forum=w7itprohardware
Example effort to remove drivers.
C:\Windows\system32>cd C:\Program Files\pia_manager
C:\Program Files\pia_manager>tapinstall.exe remove tap0901
ROOT\NET\0007 : Remove failed
ROOT\NET\0000 : Remove failed
ROOT\NET\0001 : Remove failed
ROOT\NET\0002 : Remove failed
ROOT\NET\0003 : Remove failed
ROOT\NET\0004 : Remove failed
ROOT\NET\0005 : Remove failed
ROOT\NET\0006 : Remove failed
No devices were removed.
C:\Program Files\pia_manager>tapinstall.exe install OemWin2k.inf tap0901
Device node created. Install is complete when drivers are installed...
Updating drivers for tap0901 from C:\Program Files\pia_manager\OemWin2k.inf.
tapinstall.exe failed.
Example messages I also get.
PS. In this install I get:
devcon.exe failed.
devcon.exe returned: 2
devcon.exe cumulative status: 2
I found this topic but I still can't figure out how to delete these failed to install TAP drivers.
https://forums.openvpn.net/topic10122.html
