Hello, I am brand new not only to OpenVPN, but to VPN's in general. On top of that, I am not what any of you would consider "technically inclined." I can keep up with alot of stuff but as far as lingo and knowledge of computers, let's just say I am dumb. However, I am young and can be easily taught so as long as you provide me with clear, easy to understand instructions, I can deliver.
Anyway, getting to the point, I have recently installed OpenVPN on my hp laptop running Windows 7. I installed the "openvpn-install-2.3.2-I003-i686.exe" from the downloads page. I bought service from privateinternetaccess.com and am using their config files. I successfully downloaded their config files, extracted them, and moved them to the OpenVPN config directory. I am using OpenVPN GUI, and on my home WiFi, I can very easily and quickly connect to any one of the VPN's of my choosing that I have. Everything works great and I couldn't ask for it to work any better.
That is at home on my personal WiFi. Now anytime I leave my house and go out and use Public WiFi, it never works. I try to connect doing everything exactly the same as at home (Start OpenVPN GUI>Right Click it on Windows task bar at bottom>hover over the one I want>click connect>enter privateinternetaccess credentials>hit OK). I do all of that the same but then I just get the TLS errors over and over. I have tried it with around 5 different public wifis, and tried to connect to just about every different VPN on each wifi. It doesn't matter, none of them work and they all give the same error.
Here is the log of what shows up after I hit connect:
Fri Apr 04 16:30:59 2014 OpenVPN 2.3.2 i686-w64-mingw32 [SSL (OpenSSL)] [LZO] [PKCS11] [eurephia] [IPv6] built on Aug 22 2013
Fri Apr 04 16:31:08 2014 UDPv4 link local: [undef]
Fri Apr 04 16:31:08 2014 UDPv4 link remote: [AF_INET]173.192.176.159:1194
Fri Apr 04 16:32:08 2014 TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)
Fri Apr 04 16:32:08 2014 TLS Error: TLS handshake failed
Fri Apr 04 16:32:08 2014 SIGUSR1[soft,tls-error] received, process restarting
Fri Apr 04 16:32:10 2014 UDPv4 link local: [undef]
Fri Apr 04 16:32:10 2014 UDPv4 link remote: [AF_INET]173.192.176.159:1194
Fri Apr 04 16:33:11 2014 TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)
Fri Apr 04 16:33:11 2014 TLS Error: TLS handshake failed
Fri Apr 04 16:33:11 2014 SIGUSR1[soft,tls-error] received, process restarting
Fri Apr 04 16:33:13 2014 UDPv4 link local: [undef]
Fri Apr 04 16:33:13 2014 UDPv4 link remote: [AF_INET]173.192.176.159:1194
And it just repeats over and over and over......
Yes I have googled the "TLS Error: TLS Key negotiation.... and TLS Error: TLS handshake failed" and read numerous threads with people's advice. However, they either did not have exactly the same problem or setup as me thus I didn't try it, or I was not able to comprehend and perform what the people were telling them to do to fix it (remember, I am technically illiterate).
So PLEASE, anyone who can provide insight or advice to help me fix this, I would greatly appreciate it. I just don't understand why I can go out in public using public wifi, and have all this trouble, then can go straight home, not changing a single thing on my computer, connect to my home wifi, and connect to VPN and have everything run perfectly smooth and without a hiccup.
Anyone who takes the time to help me through this step by step, and help me fix this ASAP, I would be willing to send you some $$ in BTC. (Mods if that is not allowed, please delete this line). The faster I can solve this, the better. Hopefully that will provide some incentive for those of you reading this just shaking your head at my stupidity, ready to click to the next topic 🙂.
P.S. I know you will ask me to post my client and server config files. Where do I find these? Whenever I search "client.ovpn" or "server.ovpn" I just get the general guides opened on notepad that you see here:
http://openvpn.net/index.php/open-source/documentation/howto.html#server
Do I not even have these files setup on my computer at all lol?
