Can't open openVPN

henri_007

I have one interesting problem with openVPN. I install them and they work normaly until i restart computer. Then i get this message:

"see the logfile "C:\OpenVPN Client\core\uiboot.exe.log" for details"

When i click on icon and start program, I get this error:

"Unable to communicate with the OpenVPN service. Ensure that it has been started."

Log from uiboot.exe.log

Traceback (most recent call last):
  File "uiboot.py", line 7, in <module>
  File "twisted\internet\reactor.pyo", line 38, in <module>
  File "twisted\internet\selectreactor.pyo", line 200, in install
  File "twisted\internet\selectreactor.pyo", line 72, in __init__
  File "twisted\internet\posixbase.pyo", line 168, in __init__
  File "twisted\internet\base.pyo", line 471, in __init__
  File "twisted\internet\base.pyo", line 893, in _initThreads
  File "twisted\internet\posixbase.pyo", line 204, in installWaker
  File "twisted\internet\posixbase.pyo", line 74, in __init__
  File "<string>", line 1, in connect
socket.error: [Errno 10013] An attempt was made to access a socket in a way forbidden by its access permissions
"

I try disable antivirus and firewall. Even uninstall firewall. Nothing. If i make reinstal it works normaly until first restart of computer....

henri_007

How to run it? :?:

henri_007

debbie10t wroteWhat version of windows are you using ?

Generally, the easiest way to to run it is to select "Run" from your Start menu and type "services.msc" {without quotes}. Then look down the list for "OpenVPN Access Client". Select automatic startup to run it at logon and start it (if it is not running).

I find it!! Thank you very much!
But, it is already selected to automatic startup. Why windows (win7 64bit) don't start it? If i right click on it, and start manualy everything work ok...

henri_007

No, win doesn't start it at all...

Picture
http://www.pohrani.com/f/3n/Sq/2obpHjCa/untitled.png

sto9073

Hello,
I have exactly the same problem with this error, in Windows XP SP3, with OpenVPN client, (I've just downloaded & installed it an hour ago.)

"Unable to communicate with the OpenVPN service. Ensure that it has been started."

Then I tried to run the "OpenVPN Access Client" service, from the "services.msc", but it won't run.
It's started but then immediately stopped.
I got this message,

The OpenVPN Access Client service on Local Computer started and then stopped. Some services stop automatically if they have no work to do, for example, the Performance Logs and Alerts service.

I tried to search a log file in the installation folder, but I found an empty folder "C:\Program Files\OpenVPN Technologies\OpenVPN Client\etc\log\".

Please help me, thank you so much in advanced.

sto9073

This is the log after rebooting, "uiboot.exe.log"

Traceback (most recent call last):
  File "uiboot.py", line 10, in <module>
  File "pyovpn\util\env.pyo", line 360, in <module>
  File "pyovpn\util\env.pyo", line 354, in init_config
  File "pyovpn\util\env.pyo", line 133, in new
  File "pyovpn\util\env.pyo", line 48, in __init__
  File "pyovpn\util\env.pyo", line 114, in add_config_file
pyovpn.util.env.ParseError: error reading configuration file E:\Program Files\OpenVPN Technologies\OpenVPN Client\etc\as.conf: bad group name: util/env:108,util/env:53,re:151,re:273,re:260 (sre_constants.error)

Thank you so much for any help.