[Solved] Cannot connect to server.

UmamiSalami

I'm trying out OpenVPN and I cannot connect to the server. Tried searching for a solution and found nothing. This is the error I'm getting: "Unable to obtain Session ID from enmur.cloudapp.net:443: XML-RPC: None."

Log (OpenVPN -> etc -> log -> capi.txt, am I right?) is as follows:

2013-09-25 20:01:24-0600 [HTTPChannel,10,127.0.0.1] ********************* MAKE_CONTEXT <type 'list'> 140 2
2013-09-25 20:01:24-0600 [HTTPChannel,10,127.0.0.1] 127.0.0.1 - - [26/Sep/2013:02:01:23 +0000] "POST /RPC2 HTTP/1.1" 200 174 "-" "Mozilla/5.0 (Windows; U; Windows NT 6.2; en-US; rv:1.9.2pre) Gecko/20100322 Prism/1.0b4 OpenVPN/1.5.0"
2013-09-25 20:01:24-0600 [HTTPChannel,10,127.0.0.1] 127.0.0.1 - - [26/Sep/2013:02:01:23 +0000] "POST /RPC2 HTTP/1.1" 200 651 "-" "Mozilla/5.0 (Windows; U; Windows NT 6.2; en-US; rv:1.9.2pre) Gecko/20100322 Prism/1.0b4 OpenVPN/1.5.0"
2013-09-25 20:01:30-0600 [HTTPChannel,10,127.0.0.1] 127.0.0.1 - - [26/Sep/2013:02:01:29 +0000] "POST /RPC2 HTTP/1.1" 200 114 "-" "Mozilla/5.0 (Windows; U; Windows NT 6.2; en-US; rv:1.9.2pre) Gecko/20100322 Prism/1.0b4 OpenVPN/1.5.0"
2013-09-25 20:01:30-0600 [-] <class 'twisted.names.dns.DNSDatagramProtocol'> starting on 53191
2013-09-25 20:01:30-0600 [-] Starting protocol <twisted.names.dns.DNSDatagramProtocol object at 0x021DF7F0>
2013-09-25 20:01:30-0600 [twisted.names.dns.DNSDatagramProtocol (UDP)] Starting factory <pyovpn.xml.xmlclibase.XMLProxyQueryFactory instance at 0x0231AE90>
2013-09-25 20:01:30-0600 [-] (Port 53191 Closed)
2013-09-25 20:01:30-0600 [-] Stopping protocol <twisted.names.dns.DNSDatagramProtocol object at 0x021DF7F0>
2013-09-25 20:01:31-0600 [XMLProxyQueryProtocol,client] get_profile: Unable to obtain Session ID from enmur.cloudapp.net:443: XML-RPC: None.: client/asxmlcli:110 (twisted.internet.error.ConnectionLost)
2013-09-25 20:01:31-0600 [XMLProxyQueryProtocol,client] 127.0.0.1 - - [26/Sep/2013:02:01:30 +0000] "POST /RPC2 HTTP/1.1" 200 658 "-" "Mozilla/5.0 (Windows; U; Windows NT 6.2; en-US; rv:1.9.2pre) Gecko/20100322 Prism/1.0b4 OpenVPN/1.5.0"
2013-09-25 20:01:31-0600 [XMLProxyQueryProtocol,client] Stopping factory <pyovpn.xml.xmlclibase.XMLProxyQueryFactory instance at 0x0231AE90>
2013-09-25 20:01:31-0600 [HTTPChannel,10,127.0.0.1] 127.0.0.1 - - [26/Sep/2013:02:01:30 +0000] "POST /RPC2 HTTP/1.1" 200 216 "-" "Mozilla/5.0 (Windows; U; Windows NT 6.2; en-US; rv:1.9.2pre) Gecko/20100322 Prism/1.0b4 OpenVPN/1.5.0"
2013-09-25 20:01:31-0600 [HTTPChannel,10,127.0.0.1] 127.0.0.1 - - [26/Sep/2013:02:01:30 +0000] "POST /RPC2 HTTP/1.1" 200 2154 "-" "Mozilla/5.0 (Windows; U; Windows NT 6.2; en-US; rv:1.9.2pre) Gecko/20100322 Prism/1.0b4 OpenVPN/1.5.0"
2013-09-25 20:01:31-0600 [HTTPChannel,10,127.0.0.1] 127.0.0.1 - - [26/Sep/2013:02:01:30 +0000] "POST /RPC2 HTTP/1.1" 200 2154 "-" "Mozilla/5.0 (Windows; U; Windows NT 6.2; en-US; rv:1.9.2pre) Gecko/20100322 Prism/1.0b4 OpenVPN/1.5.0"

I'm using this process: http://azure-openvpn.github.io/

Is Port 53191 the problem? Is that server side or client side? Help is much appreciated. Thanks

UmamiSalami

Thank you for your response. Please bear with me as I am new to this and still figuring things out.

Server config: I can't find any server config files. If I'm not mistaken that's not something which would be found on my hard drive, right? I can tell you the information on the server from the cloudapp.net page where I control the server.

Interface and IP address: eth0: 100.70.86.18

Protocol: both (multi-daemon mode)

Number of TCP daemons: 1
TCP port number: 443

Number of UDP daemons: 1
UDP port number: 1194

Service forwarding: Admin Web Server, Client Web Server (both checked)

Interface and IP Address: eth0: 100.70.86.18
Port number: 943

Client Web Server:
Use the same address and port as the Admin Web Server

SSL Options for Web Services:
Protect against BEAST vulnerability

Server log: I'm not sure exactly what you mean by server log. I suspect it is etc/log/enmur_cloudapp_net_u8455, but I'm reluctant to post that because it's extraordinarily long. All of its entries are from the day I set up the server.

------------------------------------------------------------------------------------------------------------

Client config (etc/as.conf):

[capi]
openvpn_exe_path=~\..\core\openvpn.exe
python_script_interpreter=~\..\core\py.exe
helper=~\..\core\capihelper.exe
users_dir=~\users
log_dir=~\log
capi_log=~\log\capi.log
capi_log_append=false
config_dir=~
script_dir=~\scripts
sock=944
[capi.swupdate]
work_dir=~\update
install_log=~\msi.log
base_url=http://swupdate.openvpn.net/updates
signing_ca_bundle=~\update-ca.crt
query_period=14400
error_period=120
min_period=14400

Client log (etc/log/capi.txt):

2013-09-26 16:31:03-0600 [HTTPChannel,16,127.0.0.1] ********************* MAKE_CONTEXT <type 'list'> 140 2
2013-09-26 16:31:03-0600 [HTTPChannel,16,127.0.0.1] 127.0.0.1 - - [26/Sep/2013:22:31:02 +0000] "POST /RPC2 HTTP/1.1" 200 174 "-" "Mozilla/5.0 (Windows; U; Windows NT 6.2; en-US; rv:1.9.2pre) Gecko/20100322 Prism/1.0b4 OpenVPN/1.5.0"
2013-09-26 16:31:03-0600 [HTTPChannel,16,127.0.0.1] 127.0.0.1 - - [26/Sep/2013:22:31:02 +0000] "POST /RPC2 HTTP/1.1" 200 651 "-" "Mozilla/5.0 (Windows; U; Windows NT 6.2; en-US; rv:1.9.2pre) Gecko/20100322 Prism/1.0b4 OpenVPN/1.5.0"
2013-09-26 16:31:07-0600 [HTTPChannel,16,127.0.0.1] 127.0.0.1 - - [26/Sep/2013:22:31:06 +0000] "POST /RPC2 HTTP/1.1" 200 114 "-" "Mozilla/5.0 (Windows; U; Windows NT 6.2; en-US; rv:1.9.2pre) Gecko/20100322 Prism/1.0b4 OpenVPN/1.5.0"
2013-09-26 16:31:07-0600 [-] <class 'twisted.names.dns.DNSDatagramProtocol'> starting on 35593
2013-09-26 16:31:07-0600 [-] Starting protocol <twisted.names.dns.DNSDatagramProtocol object at 0x0208EFD0>
2013-09-26 16:31:07-0600 [twisted.names.dns.DNSDatagramProtocol (UDP)] Starting factory <pyovpn.xml.xmlclibase.XMLProxyQueryFactory instance at 0x02204940>
2013-09-26 16:31:07-0600 [-] (Port 35593 Closed)
2013-09-26 16:31:07-0600 [-] Stopping protocol <twisted.names.dns.DNSDatagramProtocol object at 0x0208EFD0>
2013-09-26 16:31:08-0600 [XMLProxyQueryProtocol,client] get_profile: Unable to obtain Session ID from enmur.cloudapp.net:443: XML-RPC: None.: client/asxmlcli:110 (twisted.internet.error.ConnectionLost)
2013-09-26 16:31:08-0600 [XMLProxyQueryProtocol,client] 127.0.0.1 - - [26/Sep/2013:22:31:07 +0000] "POST /RPC2 HTTP/1.1" 200 658 "-" "Mozilla/5.0 (Windows; U; Windows NT 6.2; en-US; rv:1.9.2pre) Gecko/20100322 Prism/1.0b4 OpenVPN/1.5.0"
2013-09-26 16:31:08-0600 [XMLProxyQueryProtocol,client] Stopping factory <pyovpn.xml.xmlclibase.XMLProxyQueryFactory instance at 0x02204940>
2013-09-26 16:31:08-0600 [HTTPChannel,16,127.0.0.1] 127.0.0.1 - - [26/Sep/2013:22:31:07 +0000] "POST /RPC2 HTTP/1.1" 200 216 "-" "Mozilla/5.0 (Windows; U; Windows NT 6.2; en-US; rv:1.9.2pre) Gecko/20100322 Prism/1.0b4 OpenVPN/1.5.0"
2013-09-26 16:31:08-0600 [HTTPChannel,16,127.0.0.1] 127.0.0.1 - - [26/Sep/2013:22:31:07 +0000] "POST /RPC2 HTTP/1.1" 200 6186 "-" "Mozilla/5.0 (Windows; U; Windows NT 6.2; en-US; rv:1.9.2pre) Gecko/20100322 Prism/1.0b4 OpenVPN/1.5.0"
2013-09-26 16:31:08-0600 [HTTPChannel,16,127.0.0.1] 127.0.0.1 - - [26/Sep/2013:22:31:08 +0000] "POST /RPC2 HTTP/1.1" 200 6186 "-" "Mozilla/5.0 (Windows; U; Windows NT 6.2; en-US; rv:1.9.2pre) Gecko/20100322 Prism/1.0b4 OpenVPN/1.5.0"

Sorry, I don't understand how to set the verb parameter to 3. Where do you input the command "verb 3"?

It seems like a different port is blocked each time I try to connect.

UmamiSalami

For the benefit of anyone who might have a similar situation. I believe I have figured out the problem. I tried OpenVPN with another free VPN service and had the same situation, so it has nothing to do with the server.

The error message only came up when I was using Ultrasurf, a proxy service, which I had been leaving on so I could read nice websites like this one. I read on a forum somewhere that if you are going through a proxy it may interfere with the VPN service. When Ultrasurf was turned off I had a different problem, which was that the client got stuck "connecting" indefinitely. I checked if my ports were blocked by using the netstat -a command in Command Prompt (http://www.youtube.com/watch?v=LEkXLjwIxOA) and found that every single port is blocked; only one is marked "listening" and that one is controlled as well (http://www.yougetsignal.com/tools/open-ports/). So I guess there's nothing to be done... :cry: Thank you debbie10t for your assistance