connection timeout when opning .ovpn config file on iPhone

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fuppen
OpenVpn Newbie
Posts: 3
Joined: Fri Jun 09, 2017 2:35 pm

connection timeout when opning .ovpn config file on iPhone

Post by fuppen » Fri Jun 09, 2017 3:12 pm

Hi,

Im a N00b on this so have mercy.. :?

I have have an ASUS RT-AC66U Router, with software version 3.0.0.4.380_7378
I also have activate DDNS client and set-up OPENVPN settings.
I haven't change anything in the advance settings in the OPENVPN settings in the router.

I have export a configuration file to my iphone an open it with the OpenVPN app.
I add the profile but when i try to connect from my iphone it says waiting for server and after a while it says connection timeout..
(No bytes in only some Bytes out)

Anyone got a clue what im doing wrong ?

fuppen
OpenVpn Newbie
Posts: 3
Joined: Fri Jun 09, 2017 2:35 pm

Re: connection timeout when opning .ovpn config file on iPhone

Post by fuppen » Sat Jun 10, 2017 6:38 am

i add my Log file

2017-06-09 16:17:03 EVENT: RESOLVE
2017-06-09 16:17:03 NET Internet:ReachableViaWiFi/-R t------
2017-06-09 16:17:06 Contacting server.ip:1194 via UDP
2017-06-09 16:17:06 EVENT: WAIT
2017-06-09 16:17:06 SetTunnelSocket returned 1
2017-06-09 16:17:06 Connecting to [***.com]:1194 (server.ip) via UDPv4
2017-06-09 16:17:13 Server poll timeout, trying next remote entry...
2017-06-09 16:17:13 EVENT: RECONNECTING
2017-06-09 16:17:13 EVENT: RESOLVE
2017-06-09 16:17:13 Contacting server.ip:1194 via UDP
2017-06-09 16:17:13 EVENT: WAIT
2017-06-09 16:17:13 SetTunnelSocket returned 1
2017-06-09 16:17:13 Connecting to [***.com]:1194 (server.ip) via UDPv4
2017-06-09 16:17:23 Server poll timeout, trying next remote entry...
2017-06-09 16:17:23 EVENT: RECONNECTING
2017-06-09 16:17:23 EVENT: RESOLVE
2017-06-09 16:17:23 Contacting server.ip:1194 via UDP
2017-06-09 16:17:23 EVENT: WAIT
2017-06-09 16:17:23 SetTunnelSocket returned 1
2017-06-09 16:17:23 Connecting to [***.com]:1194 (server.ip) via UDPv4
2017-06-09 16:17:33 Server poll timeout, trying next remote entry...
2017-06-09 16:17:33 EVENT: RECONNECTING
2017-06-09 16:17:33 EVENT: RESOLVE
2017-06-09 16:17:33 Contacting server.ip:1194 via UDP
2017-06-09 16:17:33 EVENT: WAIT
2017-06-09 16:17:33 SetTunnelSocket returned 1
2017-06-09 16:17:33 Connecting to [***.com]:1194 (server.ip) via UDPv4
2017-06-09 16:17:43 Server poll timeout, trying next remote entry...
2017-06-09 16:17:43 EVENT: RECONNECTING
2017-06-09 16:17:43 EVENT: RESOLVE
2017-06-09 16:17:43 Contacting server.ip:1194 via UDP
2017-06-09 16:17:43 EVENT: WAIT
2017-06-09 16:17:43 SetTunnelSocket returned 1
2017-06-09 16:17:43 Connecting to [***.com]:1194 (server.ip) via UDPv4
2017-06-09 16:17:53 Server poll timeout, trying next remote entry...
2017-06-09 16:17:53 EVENT: RECONNECTING
2017-06-09 16:17:53 EVENT: RESOLVE
2017-06-09 16:17:53 Contacting server.ip:1194 via UDP
2017-06-09 16:17:53 EVENT: WAIT
2017-06-09 16:17:53 SetTunnelSocket returned 1
2017-06-09 16:17:53 Connecting to [***.com]:1194 (server.ip) via UDPv4
2017-06-09 16:18:03 EVENT: CONNECTION_TIMEOUT [ERR]
2017-06-09 16:18:03 EVENT: DISCONNECTED
2017-06-09 16:18:03 Raw stats on disconnect:
BYTES_OUT : 812
PACKETS_OUT : 58
CONNECTION_TIMEOUT : 1
N_RECONNECT : 5
2017-06-09 16:18:03 Performance stats on disconnect:
CPU usage (microseconds): 50174
Network bytes per CPU second: 16183
Tunnel bytes per CPU second: 0
2017-06-09 16:18:03 EVENT: DISCONNECT_PENDING
2017-06-09 16:18:03 ----- OpenVPN Stop -----

TinCanTech
OpenVPN Protagonist
Posts: 11137
Joined: Fri Jun 03, 2016 1:17 pm

Re: connection timeout when opning .ovpn config file on iPhone

Post by TinCanTech » Sat Jun 10, 2017 1:14 pm

check your server firewall ..

fuppen
OpenVpn Newbie
Posts: 3
Joined: Fri Jun 09, 2017 2:35 pm

Re: connection timeout when opning .ovpn config file on iPhone

Post by fuppen » Sun Jun 11, 2017 2:07 pm

Hi TinCanTech,
I have the firewall activated, can you point at some changes i might have missed ?
I am unsure what changes i must do, i thought the router made necessary changes when i activated DDNS and OVP ?

TinCanTech
OpenVPN Protagonist
Posts: 11137
Joined: Fri Jun 03, 2016 1:17 pm

Re: connection timeout when opning .ovpn config file on iPhone

Post by TinCanTech » Sun Jun 11, 2017 6:57 pm

fuppen wrote:I have the firewall activated, can you point at some changes i might have missed ?
This forum does not support your firewall because we support OpenVPN.
fuppen wrote:I am unsure what changes i must do, i thought the router made necessary changes when i activated DDNS and OVP ?
I cannot say .. but clearly something is blocking you .. 99.99% the most likely candidate is your firewall because you have not configured it to allow incoming OpenVPN on UDP-1194.

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