Cant connect on iOS APP but it works with my Macbook

antrisch
OpenVpn Newbie
Posts: 3
Joined: Wed Mar 15, 2017 8:17 am

Cant connect on iOS APP but it works with my Macbook

Postby antrisch » Wed Mar 15, 2017 9:19 am

Hi I have now read the HOW-To, the Wiki, various support sites etc and I'm stuck... :!: so if some one can help me it would be highly appreciated. :D

As already mention in the subject i mention it works fine on the mac :D but not the iphone or ipad :x

Background info:
I have a Nas server / QNAP which i have used the preinstalled openvpn server on, and created a openvpn.ovpn file and a ca.crt file
these files i downloaded to the mac and installed in Tunnelblick on my macbook, opened the UD port 1194 router and forwarded all udp 1194 traffic to the Qnap Nat IP, did a first test!!! e.g. tried to connect and it works fine from start :D

Problem/issue:
I get connection timeout on my Iphone and Ipad, which are running iOS 10,
i have installed the same files openvpn.ovpn file and a ca.crt via Itunes and the app accept thees but when i try to connect it won't work... it says connection time out, i can't understand why?

please see App logg below from ipad... any input or help is appreciated!!!


/a

2017-03-15 09:07:14 ----- OpenVPN Start -----
OpenVPN core 3.1.2 ios arm64 64-bit built on Dec 5 2016 12:50:25
2017-03-15 09:07:14 Frame=512/2048/512 mssfix-ctrl=1250
2017-03-15 09:07:14 UNUSED OPTIONS
2 [script-security] [3]
5 [resolv-retry] [infinite]
6 [nobind]
11 [tls-cipher] [TLS-SRP-SHA-RSA-WITH-3DES-EDE-CBC-SHA:TLS-DHE-RSA-WITH-AES-128-C...]

2017-03-15 09:07:14 EVENT: RESOLVE
2017-03-15 09:07:14 Contacting "IP-adress":1194 via UDP
2017-03-15 09:07:14 EVENT: WAIT
2017-03-15 09:07:14 SetTunnelSocket returned 1
2017-03-15 09:07:14 Connecting to ["IP-adress"]:1194 ("IP-adress") via UDPv4
2017-03-15 09:07:14 EVENT: CONNECTING
2017-03-15 09:07:14 Tunnel Options:V4,dev-type tun,link-mtu 1558,tun-mtu 1500,proto UDPv4,comp-lzo,cipher AES-256-CBC,auth SHA1,keysize 256,key-method 2,tls-client
2017-03-15 09:07:14 Creds: Username/Password
2017-03-15 09:07:14 Peer Info:
IV_GUI_VER=net.openvpn.connect.ios 1.1.1-212
IV_VER=3.1.2
IV_PLAT=ios
IV_NCP=2
IV_TCPNL=1
IV_PROTO=2
IV_LZO=1

2017-03-15 09:07:15 NET Internet:ReachableViaWiFi/-R t------
2017-03-15 09:07:54 Session invalidated: KEEPALIVE_TIMEOUT
2017-03-15 09:07:54 Client terminated, restarting in 2000 ms...
2017-03-15 09:07:56 EVENT: RECONNECTING
2017-03-15 09:07:56 EVENT: RESOLVE
2017-03-15 09:07:56 Contacting "IP-adress":1194 via UDP
2017-03-15 09:07:56 EVENT: WAIT
2017-03-15 09:07:56 SetTunnelSocket returned 1
2017-03-15 09:07:56 Connecting to ["IP-adress"]:1194 ("IP-adress") via UDPv4
2017-03-15 09:07:56 EVENT: CONNECTING
2017-03-15 09:07:56 Tunnel Options:V4,dev-type tun,link-mtu 1558,tun-mtu 1500,proto UDPv4,comp-lzo,cipher AES-256-CBC,auth SHA1,keysize 256,key-method 2,tls-client
2017-03-15 09:07:56 Creds: Username/Password
2017-03-15 09:07:56 Peer Info:
IV_GUI_VER=net.openvpn.connect.ios 1.1.1-212
IV_VER=3.1.2
IV_PLAT=ios
IV_NCP=2
IV_TCPNL=1
IV_PROTO=2
IV_LZO=1

2017-03-15 09:08:14 EVENT: CONNECTION_TIMEOUT [ERR]
2017-03-15 09:08:14 EVENT: DISCONNECTED
2017-03-15 09:08:14 Raw stats on disconnect:
BYTES_IN : 96
BYTES_OUT : 10172
PACKETS_IN : 4
PACKETS_OUT : 62
KEEPALIVE_TIMEOUT : 1
CONNECTION_TIMEOUT : 1
N_RECONNECT : 1
2017-03-15 09:08:14 Performance stats on disconnect:
CPU usage (microseconds): 25834
Network bytes per CPU second: 397460
Tunnel bytes per CPU second: 0
2017-03-15 09:08:14 EVENT: DISCONNECT_PENDING
2017-03-15 09:08:14 ----- OpenVPN Stop -----
2017-03-15 09:09:20 ----- OpenVPN Start -----
OpenVPN core 3.1.2 ios arm64 64-bit built on Dec 5 2016 12:50:25
2017-03-15 09:09:20 Frame=512/2048/512 mssfix-ctrl=1250
2017-03-15 09:09:20 UNUSED OPTIONS
2 [script-security] [3]
5 [resolv-retry] [infinite]
6 [nobind]
11 [tls-cipher] [TLS-SRP-SHA-RSA-WITH-3DES-EDE-CBC-SHA:TLS-DHE-RSA-WITH-AES-128-C...]

2017-03-15 09:09:20 EVENT: RESOLVE
2017-03-15 09:09:20 Contacting "IP-adress":1194 via UDP
2017-03-15 09:09:20 EVENT: WAIT
2017-03-15 09:09:20 SetTunnelSocket returned 1
2017-03-15 09:09:20 Connecting to ["IP-adress"]:1194 ("IP-adress") via UDPv4
2017-03-15 09:09:20 EVENT: CONNECTING
2017-03-15 09:09:20 Tunnel Options:V4,dev-type tun,link-mtu 1558,tun-mtu 1500,proto UDPv4,comp-lzo,cipher AES-256-CBC,auth SHA1,keysize 256,key-method 2,tls-client
2017-03-15 09:09:20 Creds: Username/Password
2017-03-15 09:09:20 Peer Info:
IV_GUI_VER=net.openvpn.connect.ios 1.1.1-212
IV_VER=3.1.2
IV_PLAT=ios
IV_NCP=2
IV_TCPNL=1
IV_PROTO=2
IV_LZO=1

2017-03-15 09:09:21 NET Internet:ReachableViaWiFi/-R t------
2017-03-15 09:10:00 Session invalidated: KEEPALIVE_TIMEOUT
2017-03-15 09:10:00 Client terminated, restarting in 2000 ms...
2017-03-15 09:10:02 EVENT: RECONNECTING
2017-03-15 09:10:02 EVENT: RESOLVE
2017-03-15 09:10:02 Contacting "IP-adress":1194 via UDP
2017-03-15 09:10:02 EVENT: WAIT
2017-03-15 09:10:02 SetTunnelSocket returned 1
2017-03-15 09:10:02 Connecting to ["IP-adress"]:1194 ("IP-adress") via UDPv4
2017-03-15 09:10:02 EVENT: CONNECTING
2017-03-15 09:10:02 Tunnel Options:V4,dev-type tun,link-mtu 1558,tun-mtu 1500,proto UDPv4,comp-lzo,cipher AES-256-CBC,auth SHA1,keysize 256,key-method 2,tls-client
2017-03-15 09:10:02 Creds: Username/Password
2017-03-15 09:10:02 Peer Info:
IV_GUI_VER=net.openvpn.connect.ios 1.1.1-212
IV_VER=3.1.2
IV_PLAT=ios
IV_NCP=2
IV_TCPNL=1
IV_PROTO=2
IV_LZO=1

2017-03-15 09:10:20 EVENT: CONNECTION_TIMEOUT [ERR]
2017-03-15 09:10:20 EVENT: DISCONNECTED
2017-03-15 09:10:20 Raw stats on disconnect:
BYTES_IN : 96
BYTES_OUT : 10172
PACKETS_IN : 4
PACKETS_OUT : 62
KEEPALIVE_TIMEOUT : 1
CONNECTION_TIMEOUT : 1
N_RECONNECT : 1
2017-03-15 09:10:20 Performance stats on disconnect:
CPU usage (microseconds): 33805
Network bytes per CPU second: 303742
Tunnel bytes per CPU second: 0
2017-03-15 09:10:20 EVENT: DISCONNECT_PENDING
2017-03-15 09:10:20 ----- OpenVPN Stop -----

User avatar
TinCanTech
I should be on the dev team.
Posts: 1890
Joined: Fri Jun 03, 2016 1:17 pm

Re: Cant connect on iOS APP but it works with my Macbook

Postby TinCanTech » Wed Mar 15, 2017 11:58 am

What does your server log have regarding your connection attempt ?

(Something about shared ciphers .. )

antrisch
OpenVpn Newbie
Posts: 3
Joined: Wed Mar 15, 2017 8:17 am

Re: Cant connect on iOS APP but it works with my Macbook

Postby antrisch » Wed Mar 15, 2017 8:53 pm

Hi i have now tried to find the openvpn server log in my Qnap.

No luck started to look in /var/log/....

and found these files and the did not say much...
/var/log/
openvpn-status.log
openvpn_disconnect.log
openvpn_online_user.log

i alos went in to the server.conf and changed this row from

#log /tmp/openvpn.log

to

log /tmp/openvpn.log

but no logg files appears, and when I'm restarting the openvpn server from the Qnap menu it rewrites the server.conf

can i run it in a debug mode if so how?

I looked on above files via ssh to the Qnap-server (used the terminal on my mac)

/a

User avatar
TinCanTech
I should be on the dev team.
Posts: 1890
Joined: Fri Jun 03, 2016 1:17 pm

Re: Cant connect on iOS APP but it works with my Macbook

Postby TinCanTech » Thu Mar 16, 2017 1:04 am

Can you ssh into your NAS ?

antrisch
OpenVpn Newbie
Posts: 3
Joined: Wed Mar 15, 2017 8:17 am

Re: Cant connect on iOS APP but it works with my Macbook

Postby antrisch » Thu Mar 16, 2017 5:04 pm

Yes i use SSH to look at the files

User avatar
TinCanTech
I should be on the dev team.
Posts: 1890
Joined: Fri Jun 03, 2016 1:17 pm

Re: Cant connect on iOS APP but it works with my Macbook

Postby TinCanTech » Thu Mar 16, 2017 6:08 pm

Can you run your openvpn server from the ssh shell ?


Return to “OpenVPN Connect (iOS)”

Who is online

Users browsing this forum: No registered users and 2 guests