Unlock a user?

OpenVpn Newbie
Posts: 1
Joined: Thu Dec 17, 2015 6:51 am

Unlock a user?

Postby MichelZ » Thu Dec 17, 2015 6:53 am

When a user locks himself out due to too many auth failures ("user temporarily locket out due to multiple authentication failures"), is there a way to unlock the user manually?
I haven't found anything in the command line guides


OpenVpn Newbie
Posts: 1
Joined: Mon Dec 19, 2016 7:11 pm

Re: Unlock a user?

Postby tixetsal » Mon Dec 19, 2016 7:14 pm

I'm also really interested in this, as there does not seem to be a way to unlock users accounts from the web interface or the command line interface. This morning I ended up with a VPN outage, due to a series of events caused by having to bounce the service every time a user locks themselves out, which, let's face it, is a pretty common occurrence.

This seems like pretty basic functionality, but I haven't been able to find an answer anywhere, so every time a user gets locked out, I have to bounce the service and kick everyone off of the VPN and risk creating another outage like happened to me today.

Can a developer please comment on this?

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