openvpn: asked for unsupported password
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- OpenVpn Newbie
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openvpn: asked for unsupported password
Hi all,
I'm trying to configure my internet box provided by my internet provider. The box is based on Linux, but as a user, I have no access to the OS it self. This box is is not only a router, but also it embeds a VPN Client (OPENVpn), that I try to configure.
To connect to a VPN server, the box allow you to set the VPN user/password to use, and a config file.
An error is raised when the box tries to connect to the VPN server provided by my VPN provider :
openvpn: asked for unsupported password
Here is the full log :
....
2017-04-17 17:39:01 openvpn: output: Mon Apr 17 17:39:01 2017 [b4cb369bb63585dc91259400f5bd306d] Peer Connection Initiated with [AF_INET]209.95.50.16:1198
2017-04-17 17:39:02 openvpn: rx: >STATE:1492443542,GET_CONFIG,,,,,,0
2017-04-17 17:39:02 openvpn: output: Mon Apr 17 17:39:02 2017 MANAGEMENT: >STATE:1492443542,GET_CONFIG,,,,,,0
2017-04-17 17:39:03 openvpn: output: Mon Apr 17 17:39:03 2017 SENT CONTROL [b4cb369bb63585dc91259400f5bd306d]: 'PUSH_REQUEST' (status=1)
2017-04-17 17:39:03 openvpn: rx: >PASSWORD:Auth-Token:GKq7dOuRy6ZznZXz4aJUC5BB6mA3NZ2xmidTYtHurhA=
2017-04-17 17:39:03 openvpn: asked for unsupported password
2017-04-17 17:39:03 l3 is now stable
2017-04-17 17:39:03 l3 does not fulfil config requirement
2017-04-17 17:39:03 l3 state change 'l3_wait_stable' => 'l3_bring_down'
2017-04-17 17:39:03 waiting for l3 providers to go down
2017-04-17 17:39:03 l3 state change 'l3_bring_down' => 'l3_wait_down'
2017-04-17 17:39:03 l3 state change 'l3_wait_down' => 'l3_cleanup_start'
2017-04-17 17:39:03 calling helper script at '/etc/fbxconnman/conn.post-down'
2017-04-17 17:39:03 l3 state change 'l3_cleanup_start' => 'l3_wait_postdown_helper'
2017-04-17 17:39:03 openvpn: output: Mon Apr 17 17:39:03 2017 PUSH: Received control message: 'PUSH_REPLY,redirect-gateway def1,dhcp-option DNS 209.222.18.222,dhcp-option DNS 209.222.18.218,ping 10,comp-lzo no,route 10.88.10.1,topology net30,ifconfig 10.88.10.6 10.88.10.5,auth-token GKq7dOuRy6ZznZXz4aJUC5BB6mA3NZ2xmidTYtHurhA='
2017-04-17 17:39:03 openvpn: output: Mon Apr 17 17:39:03 2017 OPTIONS IMPORT: timers and/or timeouts modified
2017-04-17 17:39:03 openvpn: output: Mon Apr 17 17:39:03 2017 OPTIONS IMPORT: LZO parms modified
2017-04-17 17:39:03 openvpn: output: Mon Apr 17 17:39:03 2017 OPTIONS IMPORT: --ifconfig/up options modified
2017-04-17 17:39:03 openvpn: output: Mon Apr 17 17:39:03 2017 OPTIONS IMPORT: route options modified
2017-04-17 17:39:03 openvpn: output: Mon Apr 17 17:39:03 2017 OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified
2017-04-17 17:39:03 openvpn: output: Mon Apr 17 17:39:03 2017 ROUTE: default_gateway=UNDEF
2017-04-17 17:39:03 openvpn: output: Mon Apr 17 17:39:03 2017 Initialization Sequence Completed
2017-04-17 17:39:03 openvpn: output: Mon Apr 17 17:39:03 2017 MANAGEMENT: >STATE:1492443543,CONNECTED,SUCCESS,10.88.10.6,209.95.50.16,209.222.18.218,209.222.18.222,1500
2017-04-17 17:39:03 l3 state change 'l3_wait_postdown_helper' => 'l3_cleanup_finish'
2017-04-17 17:39:03 l3 state change 'l3_cleanup_finish' => 'l3_finished'
2017-04-17 17:39:03 state change 'wait_l3_up' => 'wait_l3_down'
2017-04-17 17:39:03 l3 state change 'l3_finished' => 'l3_down'
2017-04-17 17:39:03 state is now DOWN
2017-04-17 17:39:03 state change 'wait_l3_down' => 'l3_finished'
2017-04-17 17:39:03 state change 'l3_finished' => 'wait_l2_down'
2017-04-17 17:39:03 l2 state change 'l2_up' => 'l2_cleanup'
2017-04-17 17:39:03 l2 state change 'l2_cleanup' => 'l2_down'
2017-04-17 17:39:03 state change 'wait_l2_down' => 'down'
Here is the configuration file :
client
dev tun
proto udp
remote no.privateinternetaccess.com 1198
resolv-retry infinite
nobind
persist-key
persist-tun
cipher aes-128-cbc
auth sha1
tls-client
remote-cert-tls server
auth-user-pass
comp-lzo
script-security 2
verb 3
reneg-sec 0
<ca>
-----BEGIN CERTIFICATE-----
MIIFqzRiU....
-----END CERTIFICATE-----
</ca>
I do not understand the error raised.
Is someone understand what's going wrong ??
Thank you in advance
Robert
I'm trying to configure my internet box provided by my internet provider. The box is based on Linux, but as a user, I have no access to the OS it self. This box is is not only a router, but also it embeds a VPN Client (OPENVpn), that I try to configure.
To connect to a VPN server, the box allow you to set the VPN user/password to use, and a config file.
An error is raised when the box tries to connect to the VPN server provided by my VPN provider :
openvpn: asked for unsupported password
Here is the full log :
....
2017-04-17 17:39:01 openvpn: output: Mon Apr 17 17:39:01 2017 [b4cb369bb63585dc91259400f5bd306d] Peer Connection Initiated with [AF_INET]209.95.50.16:1198
2017-04-17 17:39:02 openvpn: rx: >STATE:1492443542,GET_CONFIG,,,,,,0
2017-04-17 17:39:02 openvpn: output: Mon Apr 17 17:39:02 2017 MANAGEMENT: >STATE:1492443542,GET_CONFIG,,,,,,0
2017-04-17 17:39:03 openvpn: output: Mon Apr 17 17:39:03 2017 SENT CONTROL [b4cb369bb63585dc91259400f5bd306d]: 'PUSH_REQUEST' (status=1)
2017-04-17 17:39:03 openvpn: rx: >PASSWORD:Auth-Token:GKq7dOuRy6ZznZXz4aJUC5BB6mA3NZ2xmidTYtHurhA=
2017-04-17 17:39:03 openvpn: asked for unsupported password
2017-04-17 17:39:03 l3 is now stable
2017-04-17 17:39:03 l3 does not fulfil config requirement
2017-04-17 17:39:03 l3 state change 'l3_wait_stable' => 'l3_bring_down'
2017-04-17 17:39:03 waiting for l3 providers to go down
2017-04-17 17:39:03 l3 state change 'l3_bring_down' => 'l3_wait_down'
2017-04-17 17:39:03 l3 state change 'l3_wait_down' => 'l3_cleanup_start'
2017-04-17 17:39:03 calling helper script at '/etc/fbxconnman/conn.post-down'
2017-04-17 17:39:03 l3 state change 'l3_cleanup_start' => 'l3_wait_postdown_helper'
2017-04-17 17:39:03 openvpn: output: Mon Apr 17 17:39:03 2017 PUSH: Received control message: 'PUSH_REPLY,redirect-gateway def1,dhcp-option DNS 209.222.18.222,dhcp-option DNS 209.222.18.218,ping 10,comp-lzo no,route 10.88.10.1,topology net30,ifconfig 10.88.10.6 10.88.10.5,auth-token GKq7dOuRy6ZznZXz4aJUC5BB6mA3NZ2xmidTYtHurhA='
2017-04-17 17:39:03 openvpn: output: Mon Apr 17 17:39:03 2017 OPTIONS IMPORT: timers and/or timeouts modified
2017-04-17 17:39:03 openvpn: output: Mon Apr 17 17:39:03 2017 OPTIONS IMPORT: LZO parms modified
2017-04-17 17:39:03 openvpn: output: Mon Apr 17 17:39:03 2017 OPTIONS IMPORT: --ifconfig/up options modified
2017-04-17 17:39:03 openvpn: output: Mon Apr 17 17:39:03 2017 OPTIONS IMPORT: route options modified
2017-04-17 17:39:03 openvpn: output: Mon Apr 17 17:39:03 2017 OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified
2017-04-17 17:39:03 openvpn: output: Mon Apr 17 17:39:03 2017 ROUTE: default_gateway=UNDEF
2017-04-17 17:39:03 openvpn: output: Mon Apr 17 17:39:03 2017 Initialization Sequence Completed
2017-04-17 17:39:03 openvpn: output: Mon Apr 17 17:39:03 2017 MANAGEMENT: >STATE:1492443543,CONNECTED,SUCCESS,10.88.10.6,209.95.50.16,209.222.18.218,209.222.18.222,1500
2017-04-17 17:39:03 l3 state change 'l3_wait_postdown_helper' => 'l3_cleanup_finish'
2017-04-17 17:39:03 l3 state change 'l3_cleanup_finish' => 'l3_finished'
2017-04-17 17:39:03 state change 'wait_l3_up' => 'wait_l3_down'
2017-04-17 17:39:03 l3 state change 'l3_finished' => 'l3_down'
2017-04-17 17:39:03 state is now DOWN
2017-04-17 17:39:03 state change 'wait_l3_down' => 'l3_finished'
2017-04-17 17:39:03 state change 'l3_finished' => 'wait_l2_down'
2017-04-17 17:39:03 l2 state change 'l2_up' => 'l2_cleanup'
2017-04-17 17:39:03 l2 state change 'l2_cleanup' => 'l2_down'
2017-04-17 17:39:03 state change 'wait_l2_down' => 'down'
Here is the configuration file :
client
dev tun
proto udp
remote no.privateinternetaccess.com 1198
resolv-retry infinite
nobind
persist-key
persist-tun
cipher aes-128-cbc
auth sha1
tls-client
remote-cert-tls server
auth-user-pass
comp-lzo
script-security 2
verb 3
reneg-sec 0
<ca>
-----BEGIN CERTIFICATE-----
MIIFqzRiU....
-----END CERTIFICATE-----
</ca>
I do not understand the error raised.
Is someone understand what's going wrong ??
Thank you in advance
Robert
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- OpenVPN Protagonist
- Posts: 11137
- Joined: Fri Jun 03, 2016 1:17 pm
Re: openvpn: asked for unsupported password
Did you ask: provided by my internet providerrobigne wrote:I'm trying to configure my internet box provided by my internet provider. The box is based on Linux, but as a user, I have no access to the OS
-
- OpenVpn Newbie
- Posts: 5
- Joined: Mon Apr 24, 2017 3:14 pm
Re: openvpn: asked for unsupported password
No support from my internet and VPN providers
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- OpenVPN Protagonist
- Posts: 11137
- Joined: Fri Jun 03, 2016 1:17 pm
Re: openvpn: asked for unsupported password
See --auth-user-pass [up] in The Manual v24x for options ..
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- OpenVpn Newbie
- Posts: 5
- Joined: Mon Apr 24, 2017 3:14 pm
Re: openvpn: asked for unsupported password
I have no access to the OS of the box and thus no control on how the user name/password are transmitted.
I just try to understand the error message, try to know if the error comes from the client side (ovpn configuration file, user/password parameters, or something else) or from the server.
If I understand well, you would say from the client and the way the credentials are transmitted ?
Unsupported password would mean the password holds invalid characters ?
THanks for your help
I just try to understand the error message, try to know if the error comes from the client side (ovpn configuration file, user/password parameters, or something else) or from the server.
If I understand well, you would say from the client and the way the credentials are transmitted ?
Unsupported password would mean the password holds invalid characters ?
THanks for your help
-
- OpenVPN Protagonist
- Posts: 11137
- Joined: Fri Jun 03, 2016 1:17 pm
Re: openvpn: asked for unsupported password
robigne wrote:I have no access to the OS of the box and thus no control on how the user name/password are transmitted. I just try to understand the error message
That is not an openvpn error message ..robigne wrote:openvpn: asked for unsupported password
Sounds really bad .. Where do you live ?robigne wrote:No support from my internet and VPN providers
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- OpenVpn Newbie
- Posts: 1
- Joined: Wed Apr 19, 2017 10:42 pm
Re: openvpn: asked for unsupported password
robigne, whos your VPN provider? Is it some kind of private VPN or a big company? If it's a company - which one? I would really like to know :/
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- OpenVpn Newbie
- Posts: 5
- Joined: Mon Apr 24, 2017 3:14 pm
Re: openvpn: asked for unsupported password
I'm living in France and I'm using Private Internet Access as VPN provider
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- OpenVPN Protagonist
- Posts: 11137
- Joined: Fri Jun 03, 2016 1:17 pm
Re: openvpn: asked for unsupported password
Your config file uses --auth-user-pass without parameter and so the user must type the password in when requested, I presume this is what you have to do. If you do not have access to the OS you can not save the password to a file.robigne wrote:I have no access to the OS of the box and thus no control on how the user name/password are transmitted
The error message appears to be from your OS so I don't know what it means.robigne wrote:Unsupported password would mean the password holds invalid characters ?
Who ever provides the equipment needs to answer your question.
- Pippin
- Forum Team
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- OpenVpn Newbie
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Re: openvpn: asked for unsupported password
Hi all,
Finally, it might come from my Internet provider. A ticket has been opened for this issue and it is being investigated.
I would like to thank all of you.
Regards,
Rob
Finally, it might come from my Internet provider. A ticket has been opened for this issue and it is being investigated.
I would like to thank all of you.
Regards,
Rob