Bugfinders VPN keeps disconnecting

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TinCanTech
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Posts: 2113
Joined: Fri Jun 03, 2016 1:17 pm

Re: Bugfinders VPN keeps disconnecting

Postby TinCanTech » Sat Apr 15, 2017 10:56 pm

Post your server config and log file.

divs
OpenVPN User
Posts: 11
Joined: Thu Apr 13, 2017 1:51 pm

Re: Bugfinders VPN keeps disconnecting

Postby divs » Sat Apr 15, 2017 11:39 pm

I am getting this error in Log (highlighted in Red colour)

2017-04-15 19:10:38 Options error: Unrecognized option or missing or extra parameter(s) in [PUSH-OPTIONS]:3: register-dns (2.4.0)


*Tunnelblick: OS X 10.12.1; Tunnelblick 3.7.0 (build 4790); prior version 3.6.7 (build 4602)
2017-04-15 19:10:35 *Tunnelblick: Attempting connection with config using shadow copy; Set nameserver = 769; monitoring connection
2017-04-15 19:10:35 *Tunnelblick: openvpnstart start config.tblk 1337 769 0 1 0 1098288 -ptDGNWradsgnwA 2.4.0-libressl-2.5.0
2017-04-15 19:10:35 *Tunnelblick: openvpnstart starting OpenVPN
2017-04-15 19:10:36 *Tunnelblick: openvpnstart log:
OpenVPN started successfully. Command used to start OpenVPN (one argument per displayed line):

/Applications/Tunnelblick.app/Contents/Resources/openvpn/openvpn-2.4.0-libressl-2.5.0/openvpn
--daemon
--log
/Library/Application Support/Tunnelblick/Logs/-SUsers-SRam-SLibrary-SApplication Support-STunnelblick-SConfigurations-Sconfig.tblk-SContents-SResources-Sconfig.ovpn.769_0_1_0_1098288.1337.openvpn.log
--cd
/Library/Application Support/Tunnelblick/Users/Ram/config.tblk/Contents/Resources
--verb
3
--config
/Library/Application Support/Tunnelblick/Users/Ram/config.tblk/Contents/Resources/config.ovpn
--verb
3
--cd
/Library/Application Support/Tunnelblick/Users/Ram/config.tblk/Contents/Resources
--management
127.0.0.1
1337
--management-query-passwords
--management-hold
--redirect-gateway
def1
--script-security
2
--route-up
/Applications/Tunnelblick.app/Contents/Resources/client.up.tunnelblick.sh -9 -d -m -w -ptDGNWradsgnwA
--down
/Applications/Tunnelblick.app/Contents/Resources/client.down.tunnelblick.sh -9 -d -m -w -ptDGNWradsgnwA

2017-04-15 19:10:36 *Tunnelblick: Established communication with OpenVPN
2017-04-15 19:10:36 *Tunnelblick: Obtained VPN username and password from the Keychain
2017-04-15 19:10:36 OpenVPN 2.4.0 x86_64-apple-darwin [SSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [MH/RECVDA] [AEAD] built on Jan 28 2017
2017-04-15 19:10:36 library versions: LibreSSL 2.5.0, LZO 2.09
2017-04-15 19:10:36 MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:1337
2017-04-15 19:10:36 Need hold release from management interface, waiting...
2017-04-15 19:10:36 MANAGEMENT: Client connected from [AF_INET]127.0.0.1:1337
2017-04-15 19:10:36 MANAGEMENT: CMD 'pid'
2017-04-15 19:10:36 MANAGEMENT: CMD 'state on'
2017-04-15 19:10:36 MANAGEMENT: CMD 'state'
2017-04-15 19:10:36 MANAGEMENT: CMD 'bytecount 1'
2017-04-15 19:10:36 MANAGEMENT: CMD 'hold release'
2017-04-15 19:10:36 MANAGEMENT: CMD 'username "Auth" "username"'
2017-04-15 19:10:36 MANAGEMENT: CMD 'password [...]'
2017-04-15 19:10:36 NOTE: the current --script-security setting may allow this configuration to call user-defined scripts
2017-04-15 19:10:36 Outgoing Control Channel Authentication: Using 256 bit message hash 'SHA256' for HMAC authentication
2017-04-15 19:10:36 Incoming Control Channel Authentication: Using 256 bit message hash 'SHA256' for HMAC authentication
2017-04-15 19:10:36 TCP/UDP: Preserving recently used remote address: [AF_INET]x.x.x.x:1194
2017-04-15 19:10:36 Socket Buffers: R=[196724->196724] S=[9216->9216]
2017-04-15 19:10:36 UDP link local (bound): [AF_INET][undef]:1194
2017-04-15 19:10:36 UDP link remote: [AF_INET]185.103.117.8:1194
2017-04-15 19:10:36 MANAGEMENT: >STATE:1492297836,WAIT,,,,,,
2017-04-15 19:10:36 MANAGEMENT: >STATE:1492297836,AUTH,,,,,,
2017-04-15 19:10:36 TLS: Initial packet from [AF_INET]185.103.117.8:1194, sid=7471f0c3 d0b99e97
2017-04-15 19:10:36 WARNING: this configuration may cache passwords in memory -- use the auth-nocache option to prevent this
2017-04-15 19:10:36 VERIFY OK: depth=1, C=GB, ST=Gloucestershire, L=Cheltenham, O=IT, emailAddress=support@x.com, CN=company Limited
2017-04-15 19:10:36 VERIFY OK: nsCertType=SERVER
2017-04-15 19:10:36 VERIFY OK: depth=0, C=GB, ST=Gloucestershire, L=Cheltenham, O=IT, emailAddress=support@bugfinders.com, CN=Bugfinders Testers
2017-04-15 19:10:37 Control Channel: TLSv1.2, cipher TLSv1/SSLv3 DHE-RSA-AES256-GCM-SHA384, 4096 bit RSA
2017-04-15 19:10:37 [Bugfinders Testers] Peer Connection Initiated with [AF_INET]x.x.x.x:1194
2017-04-15 19:10:38 MANAGEMENT: >STATE:1492297838,GET_CONFIG,,,,,,
2017-04-15 19:10:38 SENT CONTROL [X Testers]: 'PUSH_REQUEST' (status=1)
2017-04-15 19:10:38 PUSH: Received control message: 'PUSH_REPLY,dhcp-option DNS 208.67.222.222,dhcp-option DNS 208.67.220.220,register-dns,dhcp-option NTP 185.103.117.60,dhcp-option NTP 185.103.119.60,redirect-gateway def1,route-gateway 10.178.0.1,topology subnet,ping 10,ping-restart 60,ifconfig 10.178.0.201 255.255.252.0'
2017-04-15 19:10:38 Options error: Unrecognized option or missing or extra parameter(s) in [PUSH-OPTIONS]:3: register-dns (2.4.0)

2017-04-15 19:10:38 OPTIONS IMPORT: timers and/or timeouts modified
2017-04-15 19:10:38 OPTIONS IMPORT: --ifconfig/up options modified
2017-04-15 19:10:38 OPTIONS IMPORT: route options modified
2017-04-15 19:10:38 OPTIONS IMPORT: route-related options modified
2017-04-15 19:10:38 OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified
2017-04-15 19:10:38 Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key
2017-04-15 19:10:38 Data Channel Encrypt: Using 256 bit message hash 'SHA256' for HMAC authentication
2017-04-15 19:10:38 Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key
2017-04-15 19:10:38 Data Channel Decrypt: Using 256 bit message hash 'SHA256' for HMAC authentication
2017-04-15 19:10:38 Opening utun (connect(AF_SYS_CONTROL)): Resource busy
2017-04-15 19:10:38 Opening utun (connect(AF_SYS_CONTROL)): Resource busy
2017-04-15 19:10:38 Opened utun device utun2
2017-04-15 19:10:38 do_ifconfig, tt->did_ifconfig_ipv6_setup=0
2017-04-15 19:10:38 MANAGEMENT: >STATE:1492297838,ASSIGN_IP,,x.x.x.x,,,,
2017-04-15 19:10:38 /sbin/ifconfig utun2 delete
ifconfig: ioctl (SIOCDIFADDR): Can't assign requested address
2017-04-15 19:10:38 NOTE: Tried to delete pre-existing tun/tap instance -- No Problem if failure
2017-04-15 19:10:38 /sbin/ifconfig utun2 10.178.0.201 10.178.0.201 netmask 255.255.252.0 mtu 1500 up
2017-04-15 19:10:38 /sbin/route add -net 10.178.0.0 10.178.0.201 255.255.252.0
add net 10.178.0.0: gateway 10.178.0.201
2017-04-15 19:10:38 /sbin/route add -net 185.103.117.8 10.0.9.1 255.255.255.255
add net 185.103.117.8: gateway 10.0.9.1
2017-04-15 19:10:38 /sbin/route add -net 0.0.0.0 10.178.0.1 128.0.0.0
add net 0.0.0.0: gateway 10.178.0.1
2017-04-15 19:10:38 /sbin/route add -net 128.0.0.0 10.178.0.1 128.0.0.0
add net 128.0.0.0: gateway 10.178.0.1
**********************************************
Start of output from client.up.tunnelblick.sh
Disabled IPv6 for 'HUAWEI_MOBILE'
Disabled IPv6 for 'Bluetooth PAN'
Disabled IPv6 for 'Thunderbolt Bridge'
Disabled IPv6 for 'ZTE WCDMA Technologies MSM'
Disabled IPv6 for 'Thunderbolt Ethernet'
Disabled IPv6 for 'Wi-Fi'
Disabled IPv6 for 'Ethernet Adaptor (en1)'
WARNING: 'foreign_option_3' = 'dhcp-option NTP 185.103.117.60' ignored
WARNING: 'foreign_option_4' = 'dhcp-option NTP 185.103.119.60' ignored
Retrieved from OpenVPN: name server(s) [ 208.67.222.222 208.67.220.220 ], search domain(s) [ ] and SMB server(s) [ ] and using default domain name [ openvpn ]
WARNING: Ignoring ServerAddresses '208.67.222.222 208.67.220.220' because ServerAddresses was set manually
Setting search domains to 'openvpn' because running under OS X 10.6 or higher and the search domains were not set manually and 'Prepend domain name to search domains' was not selected
Saved the DNS and SMB configurations so they can be restored
Did not change DNS ServerAddresses setting of '8.8.8.88 0.0.0.8 208.67.222.222 208.67.222.222 8.8.4.4 8.8.8.8' (but re-set it)
Changed DNS SearchDomains setting from '' to 'openvpn'
Changed DNS DomainName setting from 'starbucks.net' to 'openvpn'
Did not change SMB NetBIOSName setting of ''
Did not change SMB Workgroup setting of ''
Did not change SMB WINSAddresses setting of ''
DNS servers '8.8.8.88 0.0.0.8 208.67.222.222 208.67.222.222 8.8.4.4 8.8.8.8' were set manually
DNS servers '8.8.8.88 0.0.0.8 208.67.222.222 208.67.222.222 8.8.4.4 8.8.8.8' will be used for DNS queries when the VPN is active
NOTE: The DNS servers include one or more free public DNS servers known to Tunnelblick and one or more DNS servers not known to Tunnelblick. If used, the DNS servers not known to Tunnelblick may cause DNS queries to fail or be intercepted or falsified even if they are directed through the VPN. Specify only known public DNS servers or DNS servers located on the VPN network to avoid such problems.
Setting up to monitor system configuration with process-network-changes
End of output from client.up.tunnelblick.sh
**********************************************
2017-04-15 19:10:42 Initialization Sequence Completed
2017-04-15 19:10:42 MANAGEMENT: >STATE:1492297842,CONNECTED,SUCCESS,x.x.x.x,x.x.x.x,
2017-04-15 19:10:43 *Tunnelblick: No 'connected.sh' script to execute
2017-04-15 19:10:47 *Tunnelblick process-network-changes: A system configuration change was ignored
2017-04-15 19:10:51 *Tunnelblick: This computer's apparent public IP address changed from x.x.x.x before connection to x.x.x.x after connection

I changed the ' OpenVPN' version to 2.3.14 - Open SSLv1.0.2k, then also similar error was shown.

divs
OpenVPN User
Posts: 11
Joined: Thu Apr 13, 2017 1:51 pm

Re: Bugfinders VPN keeps disconnecting

Postby divs » Sun Apr 16, 2017 12:05 am

Is this the One.

I am using Mac OS - TunnelBlick app. Could you tell me how to get these files. I have copied these from - Config - settings - OpenVPN Log in Finder.


server
Sat Apr 15 19:57:26 2017 OpenVPN 2.4.0 x86_64-apple-darwin [SSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [MH/RECVDA] [AEAD] built on Jan 28 2017
Sat Apr 15 19:57:26 2017 library versions: LibreSSL 2.5.0, LZO 2.09
Sat Apr 15 19:57:26 2017 MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:1337
Sat Apr 15 19:57:26 2017 Need hold release from management interface, waiting...
Sat Apr 15 19:57:27 2017 MANAGEMENT: Client connected from [AF_INET]127.0.0.1:1337
Sat Apr 15 19:57:27 2017 MANAGEMENT: CMD 'pid'
Sat Apr 15 19:57:27 2017 MANAGEMENT: CMD 'state on'
Sat Apr 15 19:57:27 2017 MANAGEMENT: CMD 'state'
Sat Apr 15 19:57:27 2017 MANAGEMENT: CMD 'bytecount 1'
Sat Apr 15 19:57:27 2017 MANAGEMENT: CMD 'hold release'
Sat Apr 15 19:57:27 2017 MANAGEMENT: CMD 'username "Auth" "divs_288"'
Sat Apr 15 19:57:27 2017 MANAGEMENT: CMD 'password [...]'
Sat Apr 15 19:57:27 2017 NOTE: the current --script-security setting may allow this configuration to call user-defined scripts
Sat Apr 15 19:57:27 2017 Outgoing Control Channel Authentication: Using 256 bit message hash 'SHA256' for HMAC authentication
Sat Apr 15 19:57:27 2017 Incoming Control Channel Authentication: Using 256 bit message hash 'SHA256' for HMAC authentication
Sat Apr 15 19:57:27 2017 TCP/UDP: Preserving recently used remote address: [AF_INET]185.103.117.8:1194
Sat Apr 15 19:57:27 2017 Socket Buffers: R=[196724->196724] S=[9216->9216]
Sat Apr 15 19:57:27 2017 UDP link local (bound): [AF_INET][undef]:1194
Sat Apr 15 19:57:27 2017 UDP link remote: [AF_INET]185.103.117.8:1194
Sat Apr 15 19:57:27 2017 MANAGEMENT: >STATE:1492300647,WAIT,,,,,,
Sat Apr 15 19:57:27 2017 MANAGEMENT: >STATE:1492300647,AUTH,,,,,,
Sat Apr 15 19:57:27 2017 TLS: Initial packet from [AF_INET]185.103.117.8:1194, sid=a5f745fb 32a1d127
Sat Apr 15 19:57:27 2017 WARNING: this configuration may cache passwords in memory -- use the auth-nocache option to prevent this
Sat Apr 15 19:57:27 2017 VERIFY OK: depth=1, C=GB, ST=Gloucestershire, L=Cheltenham, O=IT, emailAddress=support@bugfinders.com, CN=Bugfinders Limited
Sat Apr 15 19:57:27 2017 VERIFY OK: nsCertType=SERVER
Sat Apr 15 19:57:27 2017 VERIFY OK: depth=0, C=GB, ST=Gloucestershire, L=Cheltenham, O=IT, emailAddress=support@bugfinders.com, CN=Bugfinders Testers
Sat Apr 15 19:57:27 2017 Control Channel: TLSv1.2, cipher TLSv1/SSLv3 DHE-RSA-AES256-GCM-SHA384, 4096 bit RSA
Sat Apr 15 19:57:27 2017 [Bugfinders Testers] Peer Connection Initiated with [AF_INET]185.103.117.8:1194
Sat Apr 15 19:57:29 2017 MANAGEMENT: >STATE:1492300649,GET_CONFIG,,,,,,
Sat Apr 15 19:57:29 2017 SENT CONTROL [Bugfinders Testers]: 'PUSH_REQUEST' (status=1)
Sat Apr 15 19:57:29 2017 PUSH: Received control message: 'PUSH_REPLY,dhcp-option DNS 208.67.222.222,dhcp-option DNS 208.67.220.220,register-dns,dhcp-option NTP 185.103.117.60,dhcp-option NTP 185.103.119.60,redirect-gateway def1,route-gateway 10.178.0.1,topology subnet,ping 10,ping-restart 60,ifconfig 10.178.0.201 255.255.252.0'
Sat Apr 15 19:57:29 2017 Options error: Unrecognized option or missing or extra parameter(s) in [PUSH-OPTIONS]:3: register-dns (2.4.0)
Sat Apr 15 19:57:29 2017 OPTIONS IMPORT: timers and/or timeouts modified
Sat Apr 15 19:57:29 2017 OPTIONS IMPORT: --ifconfig/up options modified
Sat Apr 15 19:57:29 2017 OPTIONS IMPORT: route options modified
Sat Apr 15 19:57:29 2017 OPTIONS IMPORT: route-related options modified
Sat Apr 15 19:57:29 2017 OPTIONS IMPORT: --ip-win32 and/or --dhcp-option options modified
Sat Apr 15 19:57:29 2017 Data Channel Encrypt: Cipher 'AES-256-CBC' initialized with 256 bit key
Sat Apr 15 19:57:29 2017 Data Channel Encrypt: Using 256 bit message hash 'SHA256' for HMAC authentication
Sat Apr 15 19:57:29 2017 Data Channel Decrypt: Cipher 'AES-256-CBC' initialized with 256 bit key
Sat Apr 15 19:57:29 2017 Data Channel Decrypt: Using 256 bit message hash 'SHA256' for HMAC authentication
Sat Apr 15 19:57:29 2017 Opening utun (connect(AF_SYS_CONTROL)): Resource busy
Sat Apr 15 19:57:29 2017 Opening utun (connect(AF_SYS_CONTROL)): Resource busy
Sat Apr 15 19:57:29 2017 Opened utun device utun2
Sat Apr 15 19:57:29 2017 do_ifconfig, tt->did_ifconfig_ipv6_setup=0
Sat Apr 15 19:57:29 2017 MANAGEMENT: >STATE:1492300649,ASSIGN_IP,,10.178.0.201,,,,
Sat Apr 15 19:57:29 2017 /sbin/ifconfig utun2 delete
ifconfig: ioctl (SIOCDIFADDR): Can't assign requested address
Sat Apr 15 19:57:29 2017 NOTE: Tried to delete pre-existing tun/tap instance -- No Problem if failure
Sat Apr 15 19:57:29 2017 /sbin/ifconfig utun2 10.178.0.201 10.178.0.201 netmask 255.255.252.0 mtu 1500 up
Sat Apr 15 19:57:29 2017 /sbin/route add -net 10.178.0.0 10.178.0.201 255.255.252.0
add net 10.178.0.0: gateway 10.178.0.201
Sat Apr 15 19:57:29 2017 /sbin/route add -net 185.103.117.8 10.0.9.1 255.255.255.255
add net 185.103.117.8: gateway 10.0.9.1
Sat Apr 15 19:57:29 2017 /sbin/route add -net 0.0.0.0 10.178.0.1 128.0.0.0
add net 0.0.0.0: gateway 10.178.0.1
Sat Apr 15 19:57:29 2017 /sbin/route add -net 128.0.0.0 10.178.0.1 128.0.0.0
add net 128.0.0.0: gateway 10.178.0.1
**********************************************
Start of output from client.up.tunnelblick.sh
Disabled IPv6 for 'HUAWEI_MOBILE'
Disabled IPv6 for 'Bluetooth PAN'
Disabled IPv6 for 'Thunderbolt Bridge'
Disabled IPv6 for 'ZTE WCDMA Technologies MSM'
Disabled IPv6 for 'Thunderbolt Ethernet'
Disabled IPv6 for 'Wi-Fi'
Disabled IPv6 for 'Ethernet Adaptor (en1)'
WARNING: 'foreign_option_3' = 'dhcp-option NTP 185.103.117.60' ignored
WARNING: 'foreign_option_4' = 'dhcp-option NTP 185.103.119.60' ignored
Retrieved from OpenVPN: name server(s) [ 208.67.222.222 208.67.220.220 ], search domain(s) [ ] and SMB server(s) [ ] and using default domain name [ openvpn ]
WARNING: Ignoring ServerAddresses '208.67.222.222 208.67.220.220' because ServerAddresses was set manually
Setting search domains to 'openvpn' because running under OS X 10.6 or higher and the search domains were not set manually and 'Prepend domain name to search domains' was not selected
Saved the DNS and SMB configurations so they can be restored
Did not change DNS ServerAddresses setting of '8.8.8.88 0.0.0.8 208.67.222.222 208.67.222.222 8.8.4.4 8.8.8.8' (but re-set it)
Changed DNS SearchDomains setting from '' to 'openvpn'
Changed DNS DomainName setting from 'starbucks.net' to 'openvpn'
Did not change SMB NetBIOSName setting of ''
Did not change SMB Workgroup setting of ''
Did not change SMB WINSAddresses setting of ''
DNS servers '8.8.8.88 0.0.0.8 208.67.222.222 208.67.222.222 8.8.4.4 8.8.8.8' were set manually
DNS servers '8.8.8.88 0.0.0.8 208.67.222.222 208.67.222.222 8.8.4.4 8.8.8.8' will be used for DNS queries when the VPN is active
NOTE: The DNS servers include one or more free public DNS servers known to Tunnelblick and one or more DNS servers not known to Tunnelblick. If used, the DNS servers not known to Tunnelblick may cause DNS queries to fail or be intercepted or falsified even if they are directed through the VPN. Specify only known public DNS servers or DNS servers located on the VPN network to avoid such problems.
Setting up to monitor system configuration with process-network-changes
End of output from client.up.tunnelblick.sh]

User avatar
TinCanTech
OpenVPN Protagonist
Posts: 2113
Joined: Fri Jun 03, 2016 1:17 pm

Re: Bugfinders VPN keeps disconnecting

Postby TinCanTech » Sun Apr 16, 2017 5:09 am


BenHar
OpenVPN User
Posts: 11
Joined: Wed Feb 22, 2017 10:37 am

Re: VPN keeps disconnecting

Postby BenHar » Mon Apr 17, 2017 12:45 pm

TinCanTech wrote:
divs wrote:I need to connect to Bugfinders VPN
You need to contact Bugfinders VPN Support.



Not so good experience with this vpn provider. Talk to their support but I don't think they'll solve this issue.

You might need to change your vpn.

BenHar
OpenVPN User
Posts: 11
Joined: Wed Feb 22, 2017 10:37 am

Re: Bugfinders VPN keeps disconnecting

Postby BenHar » Thu Apr 27, 2017 6:40 am

Did you talk to the support?


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